Cloak Vintage offers full refunds on all items returned within 14 days of delivery for UK customers and 21 days for international customers.
Postage charges are non refundable. All orders with free postage will have the postage charge deducted from the refunded amount.
We are only able to issue refunds on items that have not been worn and that still have the tags attached. Please include your order reference number within the parcel.
Refunds will be issued within 10 working days of receipt. You will be notified by email when the refund has been issued. Please allow 7 working days for the money to appear in your bank.
We are in the process of moving to a new premises. Because of this we are asking customers to email us for the most up to date returns address.
Contact email@example.com for any further details.