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Delivery

 We aim to dispatch all orders within 1 - 2 working days. Orders will need to be made by 3pm to be shipped on the same day. Any orders made after 3pm will be shipped the next working day. If you are ordering on a Saturday or Sunday your order will be shipped the following Monday.

 

UK Delivery Information

Free Royal Mail 48hr Tracked Delivery on all orders over £80

Standard Royal Mail 48hr Tracked Delivery is £3.50 

DPD Next Working Day Shipping is £6

DPD Saturday Delivery is £11

Delivery updates via DPD will sent to the mobile number used to make the order.

Delivery updates via Royal Mail will be sent to the email address used to make the order.

 

Republic of Ireland Delivery Information 

All ROI orders are sent with DPD. Shipping costs include all fees and taxes that may be applicable at the border.

Free ROI Shipping on all orders over £150 and takes  5 - 6 working days. This service is tracked and signed for.

ROI Shipping is £10 and takes 5 - 6 working days. This service is tracked and signed for.

 

European Delivery Information

All European orders are sent with Royal Mail and passed on to your local postal service. Any taxes and duties will need to be paid by the recipient of the order. For any orders that are returned back to us because customs and taxes were not paid the cost of delivery and any other charges attached to the return will be deducted from the refund amount.

Free European Shipping on all orders over £150 and takes  5 - 6 working days. This service is tracked and signed for.

European Shipping is £10 and takes 5 - 6 working days. This service is tracked and signed for.

 

International Delivery Information.

All European orders are sent with Royal Mail and passed on to your local postal service.

Free International Shipping on all orders over £150 and takes  5 - 6 working days. This service is tracked and signed for.

International Shipping is £25 and takes 5 - 7 working days. This service is tracked and signed for.

 

We are unable to take responsibility for any missing orders if the tracking information is shown as delivered.

If you believe your delivery is delayed please contact us within 14 days of your order being dispatched. This will enable us to raise an investigation with our courier. For any issues raised after 14 days of dispatch we will not be able to guarantee a refund.

For any more information please drop us an email to hello@cloakvintage.com

Thank you!